All Systems Operational
FACTS SIS (RenWeb 1) Operational
FACTS Family Online (ParentsWeb) Operational
Home App Operational
FACTS Application (Online Application) Operational
FACTS Enrollment (Online Enrollment) Operational
Parent Alert Operational
School Site Operational
Learning Management System Operational
Moodle Operational
Desktop (Legacy System) Operational
Donate Online (Legacy System) Operational
Donor Connect (Legacy System) Operational
factsmgt.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 19, 2020

No incidents reported today.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020
Resolved - This incident has been resolved.
Feb 10, 16:01 CST
Investigating - Safari browser users are getting redirected to the sign on page when trying to access a link that should take them to FACTS (for example making a lunch payment).

We recommend using a different browser until the issue is resolved.
Feb 7, 17:05 CST
Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 6, 2020
Resolved - This incident has been resolved.
Feb 6, 16:09 CST
Investigating - We are currently investigating this issue.
Feb 6, 14:31 CST
Feb 5, 2020
Resolved - This incident has been resolved.
Feb 5, 14:10 CST
Monitoring - Clients may experience playback issues with SIS Help video
Feb 5, 12:23 CST