Update - We have been in contact with Yahoo and have provided them with all necessary information to verify the email traffic is legitimate. Yahoo, to date, has not responded with a timeframe to resolve this issue. Yahoo has a hard limit in place that limits our follow-up questions to one every 48 hours. The emails sent from FACTS SIS are being delivered to Yahoo. The issue is Yahoo is delaying the delivery of the emails to the recipient mailboxes due to increasing spam scanning. We understand this is a great inconvenience to your parents, students, and staff and we are using every available resource to resolve this issue as quickly as possible.
Nov 15, 10:33 CST
Identified - Staff, parents, and students that utilize an email address associated with Yahoo and its subsidiaries (i.e. AOL) may notice a delay in the delivery of the messages. This is due to an issue at Yahoo. We are monitoring the situation and working with Yahoo to correct the problem. Further updates will be given as information becomes available.
Nov 13, 11:30 CST