All Systems Operational
FACTS SIS (RenWeb 1) Operational
FACTS Family Online (ParentsWeb) Operational
Home App Operational
FACTS Application (Online Application) Operational
FACTS Enrollment (Online Enrollment) Operational
Parent Alert Operational
School Site Operational
Learning Management System Operational
Moodle Operational
Desktop (Legacy System) Operational
Donate Online (Legacy System) Operational
Donor Connect (Legacy System) Operational
factsmgt.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2020

No incidents reported today.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020
Resolved - This incident has been resolved.
Jan 10, 12:44 CST
Investigating - We are currently investigating this issue.
Jan 10, 12:35 CST
Resolved - This incident has been resolved.
Jan 10, 08:54 CST
Update - We are continuing to investigate this issue.
Jan 9, 14:51 CST
Investigating - Issue: In the Home App after tapping on the following areas it will kick you out of the app.

School > Calendar
Student > Calendar
Student > Lunch
Family > Accounting

Workaround: Login to the mobile version of the FACTS Family Portal (formerly known as ParentsWeb). Open the browser on your phone, type in factsmgt.com web address > launch the site > tap on Login at the top. Then tap on FACTS Family Portal (ParentsWeb) and enter login credentials.
Jan 9, 14:51 CST
Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.

Jan 5, 2020

No incidents reported.